01The reliability harness behind Ringg Analytics — where enterprise trust is actually wonEnterprise close rate · deal velocity
Problem. Your enterprise-sales essay nailed it: “The unlock isn’t better pricing. It’s making the downside near zero.” Ringg Analytics in beta — real-time eval dashboards, confidence scoring, alert layers, kill-switch infra — is the right surface. But Analytics as a dashboard is a report card. Analytics as a harness — the thing that catches a regression before the CX team hears about it — is the product you actually sell against.
Build. A voice-specific reliability harness under Analytics. Every inbound/outbound call wrapped in a Temporal workflow with idempotent activities (transcription → intent → action → confirmation). LLM-as-judge scoring per turn, Braintrust-backed regression deck replayed on every model or prompt change, confidence-threshold rollback to a script flow before it ever reaches a customer. Every call gets a run ID CS can replay. The demo becomes “here’s the thing that rolled back before your customer heard it” — not “here’s a graph.”
I've done this: I've shipped the exact pieces at SalesMonk — durable workflow engine on Temporal (100k+ actions/mo, zero data loss), Braintrust eval harness wired into the agent loop, multi-tenant outbound voice agents on Vapi — plus Kaizen Trader as self-healing-loop proof outside work.
Sketch. v0 in two weeks: one enterprise client’s call volume piped through Braintrust + a confidence-score rollback. v1 in six: per-agent thresholds, kill-switch dashboard, live regression deck. Becomes the thing your AE opens in the first 10 minutes of every enterprise call.
02Internal AI harnesses across Ringg — extend the Claude-skill architecture you startedTeam throughput · ACV per rep
Problem. “I have stopped asking: how do we hire more people? I have started asking: how do we make the team we already have massively more productive with AI harnesses?” You already shipped a pre-sales battle-card generator and a Claude skill over product docs. That’s two out of ~eight compounding surfaces. Customer Success, Hiring, Content, Implementation, Onboarding — each one has the same shape: messy institutional context, high-context output, humans in the loop today, agents in the loop tomorrow.
Build. A single harness runtime (LangGraph + Convex + Temporal) that hosts one agent per workflow, all sharing the same memory substrate and the same eval bar. The pre-sales battle-card you have = the template. Extend it: CS playback-summary agent (call → summary + churn signal + next-best-action), hiring loop agent (JD → panel + rubric + questions + scoring), implementation agent (customer intake → integration spec + eval deck + rollout plan). Each built on the same stack, each observed by the same Braintrust.
I've done this: this is the agent control plane I lead at SalesMonk — LangGraph + Vercel AI SDK agents on Claude + GPT, mem0 + Qdrant + Firecrawl client memory layer, account scoring pipeline on Inngest (100k+ accounts) — the same control plane pattern, three years deep.
Sketch. Start with hiring loop (easiest to measure: time-to-offer, quality of panel design). Week 1: scaffolding + Claude-driven panel generation. Week 3: shipped to your recruiters. Week 8: measurable delta vs. your current loop. Then clone the pattern to CS, then implementation. By end of quarter: four harnesses, one runtime, one eval bar.
03The seat itself — wherever it helps you mostVelocity of whichever bottleneck is loudest right now
Problem. I’m not applying to a specific JD. I’m writing because the shape of what you’re building — voice AI with real enterprise-grade harnesses around it — is the shape of what I’ve been building at SalesMonk for the last three years. The hybrid seat (engineer who sits with customers, ships the integration, writes the eval, owns the rollout) is the seat I’ve been in whether it was on my org chart or not. I’d rather have you tell me where it helps Ringg most than pre-declare where I’d plug in.
Build. Three ways this could shape up, in the order I’d rank them against your posts: (1) Core agent / reliability — own the harness in Proposal 01, evolve it into Ringg Analytics. (2) Enterprise deployment — own the 90-day rollout loop end-to-end so your first 5-10 marquee clients stop pulling at founder time. (3) Internal productivity — build the harnesses in Proposal 02 across CS, hiring, implementation. Any of them uses the same muscle. Tell me which bottleneck is loudest; I’ll start there.
I've done this: the shape-of-work is the same across all three — SalesMonk full-stack delivery (Next.js + NestJS + Python), 2M+ visitors/day chat widget across 100+ customer sites, NAV Fund Admin — 10+ exchanges + 90+ hedge fund integrations, Evolv Fit · co-founded, shipped web + iOS + Android + ML.
First 30 days in any of the three: sit in on three customer calls, read one customer’s integration, ship one measurable thing end-to-end. By end of quarter: one repeatable playbook that’s not in your head anymore. Whichever seat delivers that fastest is the right seat.
Stack resonance
- Voice AI platform (STT + LLM + TTS stack)
- Shipped multi-tenant Vapi voice agents at SalesMonk
- Enterprise reliability harness (kill switch + evals)
- Temporal at SalesMonk — 100k+ actions/mo, zero data loss
- Ringg Analytics (LLM evals + confidence scoring)
- Braintrust eval harness wired into the SalesMonk agent loop
- On-prem STT (Ringg Labs — Hindi/Hinglish trained)
- Adjacent: consumed Whisper + Vapi in prod, haven't trained the model
- Agent memory + per-customer context
- mem0 + Qdrant + Firecrawl memory layer at SalesMonk, per-tenant keyed
- Real-time widget embeds on customer sites
- Pusher chat widget on 2M+ visitors/day across 100+ sites
- AI harnesses for internal productivity
- SalesMonk account scoring pipeline (Inngest, 100k+ accounts/mo)
- Full-stack enterprise delivery (TypeScript + Python)
- Daily at SalesMonk: Next.js + NestJS + Python backend
- D2C / e-commerce agent use-cases
- 100k+ real users via SalesMonk chat + agent across 100+ customer sites
- Regulated-domain rigor (banks, RBI context)
- NAV Fund Admin — 90+ hedge funds, audit-grade OLAP cube
- Customer-facing technical consulting
- Co-founder track record + SalesMonk interfacing with 100k+ real users
- BITS Pilani builder cohort
- Same alumni network — BigBasket, Postman, BlueJeans, Swiggy, Groww
Research trail
Everything above is built from what you've already put into the world. The receipts:
- Your "we fixed the ears" post
- Ringg Labs on-prem STT trained from scratch on Hindi / Hinglish / names / addresses — normalised WER that "blows every cloud provider we benchmarked against." Signals where the depth-of-the-stack obsession lives. your LinkedIn ↗
- Your enterprise-sales-is-risk-management essay
- "Show me the kill switch. Show me how it alerts before something breaks. Show me the harness that catches the edge case." Proposal 01 is the literal application of this to Ringg Analytics. your LinkedIn ↗
- Your internal-AI-harness essay
- "I have stopped asking: how do we hire more people? I started asking: how do we make the team we already have massively more productive with AI harnesses?" Proposal 02 extends your pre-sales + Claude-skill pattern to CS, hiring, content. your LinkedIn ↗
- Your "abstract the complexity" product philosophy
- "No model picker. No provider selection screen. Our job is to know which stack reduces latency for a 5-minute inbound support conversation." Exactly how I think about SalesMonk's agent control plane — customers never see LangGraph, Temporal, mem0.
- Funding + market signal
- $5.5M Series A — Arkam Ventures · Capital 2B · White VC · Stargazer (Groww founder fund) · Kunal Shah (QED). 1.5M+ monthly conversations. Featured in Zinnov India's Top 100 AI Startups. announcement ↗
- Enterprise signal
- DCB Bank launch at Global Fintech Fest, Shiprocket SHIVIR demo, RBI FREE-AI committee recognition (46% operational efficiency for banks with AI agents). The regulated-enterprise motion is already shipping — which is the exact surface I pitched in Proposal 03.
- Open roles on your wall
- Product Designer, Sr. Product Manager, Frontend Developer, Full-Stack Consultant — multiple seats. Not applying to one; happy to be slotted where it moves Ringg fastest. Bengaluru, in-person. ringg.ai ↗
- BITS Pilani overlap
- You 2014-19, me 2016-20 — ~3 years on the same campus. Same alumni network that built BigBasket, Postman, BlueJeans, Swiggy, Groww. Shared builder instinct + India-first context.
- What I couldn't find publicly
- Ringg Analytics' exact beta spec, current enterprise-customer count, voice-model team size, the deployment playbook for a new enterprise client. Gaps I'd want to close if we go deeper.
— Prateek · prateekjain.io · contact@prateekjain.io